Revision date: 1/3/2015. Services provided by KIM Servers can only be used lawfully. The Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is highly prohibited. Some of these include: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to reimburse and not hold KIM Servers from any claims resulting from the use of service which damages the subscriber or any other party. Sites that promote illegal activity as well as contents damging to KIM Servers or any other internet server are prohibited. Also links to such illict sites are also prohibited. Examples of some of these unacceptable contents or links are:

pirated software
hacker programs or archives
Warez sites

PLEASE NOTE

If for any reason, your account is found to contain any of the following:

  • Illegal Activity

  • Illegal Mp3 Files

  • Pirated Software

  • Hacker Programs

  • Warez Programs

  • Any Other Illegal Files

Your account will immediately be terminated without any notice piror to that. A cancellation fee of $50.00 will also be charged and in addition, KIM Servers will notify the appropriate authorities of your actions.

Traffic Usage

A predetermined amount of traffic allowance is impeded on all account plans. These various accounts are being monitored by us and any acount that exceeds its traffic allowance pays a $1.00 bill.

IRC

Currently, we do not allow the opertion of IRC or IRC bots on our servers.

Server Abuse

Any underminded attempot to cause harm to a server or customer of KIM Servers, is prohibited. As our customer, you have total control of all your accounts. You account is will be deactiveated once its gets to our notice that have violated any of our various Terms of Services.

Refusal of Service

We have the discretion of refusing, canceling or suspending your service as we reserve the right to do so. The above listed rules, must be adhered by all sub-networks, distributive hosting sites and dedicated servers of KIM Servers with the exception of system resources in respect to dedicated servers.

Billling

With respect to the Account Activation Date of each month, KIM Servers shall either:

  1. Debit the customers credit card. This is usually done when information regarding the customers’ credit card is provided by the customer.

  2. An invoice is delivered to the client by email or regular mail in accordance with the applicable Service Fees for services rendered for the current month. Once this is done, payment is remitted to KIM Servers not later than the specified payment due date. If the client does not comply on or before the specified date, KIM Servers shall be entitled to immediately terminate this agreement.

Invoices are provided to the client on a monthly basis and for those that renew their services with their credit cards, these cards are automatically billed on a monthly basis. Therefore clients who make use of the former, should ensure that there are sufficient funds to cover this transaction. In the event of insufficient credit, an e-mail notification will be sent to the customer requesting that another credit card be provided within the next 24 hours. If we do not receive a response within 24 hours, we will have choice other than to suspend the account, and all accounts under that account plan.

Service Fees

KIM Servers require its clients to pay some fees on certain setups. These fees must be paid by the client inorder to make use of the said service/s. Client shall be held accountable for all outstanding fees owed to KIM Servers if client terminates the above agreement. Owing to the fact that these services are provided on a monthly basis, client is responsible for service fees incured each month irrespective of when the client provides notice of termination. For instance is a client provides notice of termination on th 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.

Refund Policy

We have a 14day refund policy. We make refunds if a client has retained the services for one year and has pre-paid KIM Servers of such services. We also make refunds if a customer doesnt make use of a full month and makes a request piror to this. In order words, if a client’s account becomes cancelled at any point during the one year term, the client will be entitled to a refund for the remaining months, this refund is usually given on the 25th day of the preceeding month after notice has been issued.

Account Deactivations

A reactivation fee of $20.00 is requested to be paid by the client whose account has been deactivated owing to non-payment of bills.

Cancellation Refunds

We require a minimum of 30 days notice for a cancelllation as we do not refund partially monthly fees to accoounts.

Refusal of Service

We are at liberty to refuse, cancel or suspend a service.

Limitation of Liability

KIM Servers shall not be held responsible for any claimed damages, including incidental and consequential damages, which may arise from KIM Servers going off-line or being unavailable for any reason whatsoever. In addition, KIM Servers shall also not be held responsible for any type of claimed damages, such as incidental or consequential damages, resulting from the corruption or deletion of any web site from one of KIM Servers ‘ servers. As all damages shall be limited to the immediate termination of service.

Violations

If any of these Acceptable Use Policies are violated by a client, reports should be made to sales@KIMservers.coml. All complaints are attended to swiftly and promptly. An immediate deactivation is offered to any client who fails to follow any of our terms and conditions.

Disclaimer

KIM Servers is not liable for system failure, crashes or data loss. We are not also liable for any predicated estimate of profits which a client would have gained if their site was functioning. Most times services provided by KIM Servers are resold. In mosst of these cases, the various equipments, routing, software and programming used by KIM Servers are either not owned or written by KIM Servers. Moreso, KIM Servers are not held responsible for the use of a clients account. Failure to adhere to any of our terms or conditions will result in the automatic deactivation of that clients account. We are at liberty to remove any account, without preinforming its owner.

Account Activation

Upon accepting to our policies, guidlines, and disclaimer, your acount with KIM Servers shall be activated. A copy of your acceptance, along with your activation request is automatically forwarded to KIM Servers mail box.

Notice

If after signing up for an account, you fail to comply to our terms, no refunds will be given. How ever you will be contacted by us through email or phone offering you solutions on how to correct the problem.

Server Uptime Guarantee

We provide and guarantee a 99.9% service uptime on all hosting plans. Should we for what ever reasoon fail to deliver this for any calendar month, a certain amount of money shall be refunded to your account for the duration of the excessive downtime. KIM Servers is at liberty to increase any price as well as make changes to our account plans without notifying you.

Privacy

Date revised: 1/3/2014

KIM S ervers created this privacy statement to enable us demostrate our firms privacy commitment. Listed below are the information gathering and dissemination practices for this Web site.

Information Automatically Logged

We make use of your IP address to aid us in diagonising problems associated with our server as well as to administer our Web site. Apart from this, we use this information for no other reason.

Order Forms

There is an order form on our site. This form is provided to enable customers request for our services over the internet. We collect only sensitive and vital information. These information are used only for our purpose with no third party involvment.

Contact information provided by the clients in previous forms filled, are used to contact the client when necessary.

Assembled user’s billing information, is used to bill user for services.

Website users unique identifiers are collected for verification.

We also collect demographic and user profile details.

Users data collected, are used to tailor their experience at our site showing them content that might interest them as well as display the contents to them according to their preferences.

Security

There are excellent security measures put in place by this site to ensure that the protection, misuse and alteration of information is under our control. We make use of strong SSL encryption to ensure your privacy.

Third Parties

Information collected on this site is only privy to us alone . Such as information on your billing information etc.

Contacting Our Web Site

For further inquries on our privacy statement, our various practices, our dealings, you can contact us at: sales@KIMservers.coml

Acceptable Use Policy

Date revised: 1/3/2014

As an excellent web hoster and other internet related services, KIM Servers is poised to offer its customers and users a means of acquiring and disseminating a wealth of public, private, commercial and non-commercial information. KIM Servers are at liberty of taking preventive and corrective measures when there lots of similar competing factors. In order to succeed in the protection of these competing interests, KIM Servers developed an Acceptable Use Policy which is intended to guide the customer’s rights and obligations when using KIM Servers services.

One vital aspect of the internet is that it is owned by everyone. When customers obtain information from the internet, they should have it in mind that KIM Servers does not have the ability of monitoring and verifying the authenticity of the information acquired. The subscriber should be careful in selecting what kind of material he/she viewing. KIM Servers does not have the ability to monitor the internet and cannot be held responsible for any inaccurate, unsuitable, offensive or illegal Internet communications.